Privacy Policy

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Privacy policy

Notice Regarding the Protection of Personal Information (PPI)


This notice describes the policies and practices for the protection of personal information applied by Clinique Podiatrique Frédéric Gremillet et associés, inc. (hereinafter the "organization") in connection with the website (hereinafter the "Service").

General Consent

By accessing the Service, you consent to the collection, use, disclosure, and retention of personal information as described in this notice. If you do not consent to these terms, please do not use the site.

Collected Personal Information

Information that pertains to an individual (hereinafter the "User") and allows for their identification, directly or indirectly, is considered personal information ("PI").

The organization only collects the PI necessary for the use of the Service. Except in specific contexts (described below), the Service does not require or collect any PI that directly identifies a User.

The collection of non-identifying PI is limited to the following information:

  • •  IP Address

  • •  Browser and Operating System

  • •  Usage Time and Duration

Specific Contexts

The organization may request that the User provide PI for identification purposes in situations that require User identification. In such cases, the organization explicitly presents the PI to be provided and their use so that the User can explicitly consent to the collection of this PI.

Examples of specific contexts include:

  • •  Account Creation;

  • •  Application Submission;

  • •  Information Request;

  • •  Subscription to a Mailing List.

PI collected in a specific context is processed according to rules that ensure its destruction or anonymization, in whole or in part, when the retention period prescribed by the context's processing is reached.

A User account, if applicable, can be deleted autonomously at any time by the account holder, resulting in the complete and irreversible deletion of their PI. If a User is unable to delete their account themselves, they can request deletion from the organization, which will promptly proceed with the deletion.


The organization collects, uses, and discloses PI for the following purposes:

  • •  Creating and managing a user account for the Service;

  • •  Authentication and management of access and use of the Service;

  • •  Responding to and processing user requests;

  • •  Personalizing user subscription preferences for the Service;

  • •  Sending notifications according to user preferences for the Service.

Collection Method and Consent

PI is collected directly from the User. The provided PI must be accurate, complete, and up to date.

The organization obtains your consent for the collection, use, and disclosure of your PI, or relies on applicable exceptions.

Withdrawal of Consent

It is generally not possible to withdraw your consent for the use of your PI for the management and administration of the Service by the organization. Indeed, the uses of collected PI described above are required for the management and operation of the Service. Therefore, while you have the right to withdraw your consent for the use of your PI, if applicable, the organization will no longer be able to provide you with access to the Service.

Access and Communication

Your PI is only accessible to organization staff members who need access in the course of their duties.

The Service may include hyperlinks to third-party websites, which are independent of this Service. The organization is not responsible for the content and policies of these sites. The organization recommends reviewing the policies of these sites before using them. Personal information that you transmit through these third-party sites will be subject to their privacy policies.

Exceptionally, the organization may also provide access to or disclose your PI to third parties, including service providers, for the purpose of executing service contracts or to public authorities, for example:

  • •  A person acting on your behalf with your consent;

  • •  Our service providers, including the company that manages the Service;

  • •  A public agency responsible for investigation or law enforcement, including criminal and penal prosecution authorities;

  • •  The Commission d'accès à l'information (authority for the control of personal information protection) and anyone authorized to obtain such information under the law.

The organization does not rent, sell, or trade your PI.


The organization retains your PI for the duration necessary for the purposes for which it was collected and for applicable legal retention periods, which may sometimes justify longer retention periods. Secure destruction or anonymization (removal of information that identifies a person) is carried out securely.

The organization uses technology systems and service providers to ensure the secure retention of your PI to maintain its confidentiality.

Your PI is stored in Quebec.

Web Cookies and Google Analytics

Web Cookies

Web cookies (commonly known as "cookies") are used to facilitate and optimize your navigation on the Service. Cookies consist of files that are downloaded and stored on a device used for internet browsing. The cookies used by the organization do not allow the collection of PI about users.

Most internet browsers used to access the internet accept cookies by default. A user can, at any time, change their browser's privacy settings to block cookies or delete those already stored. This action does not prevent access to the Service but may affect its performance during your visit.

Google Analytics

The organization uses analytical tools (Google Analytics) for its Service. These tools allow for the collection, analysis, measurement, and presentation of data on visits made to understand and optimize the use of the Service.

The organization retains this type of information to count, among other things:

  • •  The number of visitors;

  • •  The most visited pages;

  • •  The technology used by the client base of the Service;

  • •  Referring sites;

  • •  The country of origin of Service users.


The organization applies security measures proportional to the sensitivity of your PI to preserve its confidentiality.

The organization uses encryption, in particular, to preserve the confidentiality of information transmitted between a user's device and the Service.

The organization also applies administrative and physical measures to ensure the security of your PI.

Even though the organization applies adequate security measures to protect your PI and reduce the risks of a breach, the organization cannot guarantee 100% that your PI will not be subject to a breach of confidentiality or integrity in the event of a violation of our security measures. If you have reason to believe that your PI has been compromised while using the Service, please contact the office of the responsible person for personal information protection, whose contact information is provided below.

Responsible for Personal Information Protection: Alexandre Brien, DPM

Your Rights

The organization respects the rights granted to you by law regarding your PI and thus applies procedures to address the following requests:

Access and Rectification of Your Personal Information

You will be able to access the PI that the organization has collected or obtained about you in connection with the use of the Service, verify its accuracy, and modify it if necessary, subject to exceptions provided by law. Access and rectification requests are free. However, reasonable fees may be charged for transcription, reproduction, or transmission of your PI. Your request for access or rectification must be sent to the office of the responsible person for personal information protection at the contact information provided below and will be processed in accordance with applicable requirements.

Responsible for Personal Information Protection: Alexandre Brien, DPM

Automated Processing

If the organization implements a decision-making process that is based solely on automated processing (without human intervention) of PI and relies solely on an algorithm, you will be informed of this. You will also be notified of your right to provide observations regarding this decision.


You will be able to obtain, upon request, a copy of the personal information that has been collected or obtained about you in connection with the use of the Service. In the absence of serious practical difficulties, you may request that your personal information be provided to you in a structured, commonly used, and machine-readable format.

Questions or Complaints

Any questions regarding your PI or complaints must be directed to the office of the responsible person for personal information protection, whose contact information is provided below.

Responsible for Personal Information Protection: Alexandre Brien, DPM

Contact Information for the Responsible Person for Personal Information Protection

In the absence of designation by the organization, the highest executive of the organization acts as the responsible person for personal information protection.


The organization may periodically amend the contents of this notice. If so, a notice to that effect will be posted on its website.

Updated: August 30, 2023

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450 659-9011

9 Montcalm Boulevard North, Suite 300
Candiac Qc J5R 3L5

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Business hours
  • Monday8AM to 8PM
  • Tuesday8AM to 8PM
  • Wednesday8AM to 5PM
  • Thursday8AM to 5PM
  • Friday8AM to 2PM
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